Frequently Asked Questions
Everything you need to know about your Punkt. electronics experience.
What kind of warranty comes with Punkt. devices?
All Punkt. electronic products come with a standard 24-month limited warranty that covers manufacturing defects and hardware malfunctions.
How long does shipping take for international orders?
We offer worldwide shipping. International orders typically arrive within 5-10 business days, depending on your location and customs processing.
What is your return policy for open-box items?
You can return your device within 30 days of purchase. Please ensure the product is in its original packaging with all accessories included for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Are Punkt. mobile devices compatible with my local carrier?
Our mobile devices are unlocked and support most global GSM networks. We recommend checking the specific frequency bands listed on the product page against your carrier's requirements.
How can I track my order status?
Once your order is dispatched, you will receive an email containing a tracking link and a unique shipping number to monitor your package in real-time.